Estimated reading time: 2 minutes
The guide is a practical tool for establishing clear expectations with your chosen HVAC service provider. Start with a detailed maintenance agreement. It can help prevent costly breakdowns and keep your HVAC system running efficiently year-round.
The guide also gives practical advice if you replace the entire system.
What if the system needs more than maintenance?
Here are a few ideas for negotiating with the service tech.
- Ask for a clear explanation of the problem, potential solutions, and associated costs.
- Ensure the technician provides a written repair estimate and explains the risks of work delays.
- Include all this information in your maintenance notes.
- Use the included form as a guide (scroll down).
What to do during the winter:
It difficult or, at best, impossible to run the A/C during winter months. When it’s too cold (usually when temps are below 60 degrees), ask the technician to inspect the outdoor unit and check refrigerant levels. Plan for a spring startup test when the weather warms up. Here are three ideas to help cover your risk if repairs are needed.
- Extended Warranty: Request that the seller provide an extended warranty on the air conditioning system, covering any necessary repairs or replacements in the spring when the system can be properly tested.
- Escrow Holdback: Negotiate for a portion of the home sale proceeds to be held in escrow, specifically to cover any repairs or replacements needed for the air conditioning system after it is tested in the spring.
- Prepaid Service Contract: Request the seller pay for a prepaid HVAC service contract with a licensed HVAC company. This contract should cover a spring startup test, routine maintenance, and any minor repairs needed for the air conditioner.
💡Important Consideration!
Ask the technician or HVAC company performing the work for their NATE number. The North American Technician Excellence certification will help ensure the system is installed correctly and complies with the code. You can verify a NATE ID here.